Reliable Computer Repairs @ Reasonable Rates.

PC & Apple Repairs Business Users IT Helpdesk

Why Choose Jafferson?

We have been providing computer repair services for over 15 years in the Ann Arbor area. Our customers are very satisfied with our service. You can read what they say about us on Google, Yahoo, Yelp, and NextDoor. We provide our clients with excellent personal service alongside the best technical help. Visit us at 4015 Carpenter Road, Ypsilanti.

How long does it take to repair a computer?

Our usual turnaround time is 2-3 business days, if there is no special orders involved. In special situations we can get your system up and running the next day or express same day.

Do you provide Desktop and Laptop Repairs for both PC and Mac?

Yes, we work on all branded and custom Windows computers as well as Apple desktops and laptops, for a broad range of sizes and model years.

How much does it cost to repair my laptop?

Come in for a free no-obligation 10-15 minutes consultation. Given the wide range of computers available, repair costs can vary greatly. We tailor a solution to your needs and budget.

Providing quality PC and Mac repair service to Ann Arbor, Ypsilanti, Saline areas Since 2002.

We provide owner-operated tech services that the big box stores can't offer. All of our work is done in-house by our trained professional staff. We've built our reputation for superior service, quality and reliability helping clients throughout the area for many years.

Convenient Location for Computer Repairs

We are located on the corner of Ellsworth and Carpenter Road, across the theaters in Ann Arbor.

Tech Support

Contact our IT pros for advice related to PC or Mac Desktop and Laptop repairs. 734-975-6932

Remote Supprt

Can't bring your computer to the store? No problem. We can connect remotely or send our pros for onsite IT repairs! Call us today!


Our Customers come back to us for our quality services

Providing in-store professional IT Services and Computer Repairs for over a decade.

Apple Repairs

Apple Repairs

Damaged Apple MacBook and iMac screen, dead battery, liquid spill, loud fan or overheating, and more.

Battery Replacement

Laptop Repairs

Damaged screen, dead battery, liquid spills, broken power jack, stuck CD/DVD drive, no power, and more.

Virus Removal

Virus Removal

Pop-ups, strange or threatening messages, malicious programs, suspicious emails, and more.

Computer Optimization

Computer Optimization

Remove unwanted junk apps & files, prevent freezes, crashes, & blue screens of death, and more

Data Backup and Recovery

Data Backup and Recovery

Backup consultation, cloud backup, move from an old computer to a new one, disaster recovery, and more.

Custom Gaming Computer

Custom Gaming Computer

New builds with your parts or ours, gaming or professional systems, upgrades, troubleshooting, and more.

Operating System Upgrades

Operating System Upgrades

We provide in-place operating system upgrades.

RAM upgrades

RAM Upgrades

Speed up computer with RAM (Memory) upgrades.

Solid State Drive Upgrades

Solid State Drive

Upgrade old hard drive to solid state drive

Frequently Asked Questions

We are providing computer repair service for over 15 years in Ann Arbor / Ypsilanti area. Our customers are very satisfied with our service. You can read what our clients say about us on Google, Yahoo, Yelp, and NextDoor reviews. We provide our clients with good customer service as well as best technical help. Try it yourself. Give us a call: 734-975-6932

  • Do you repair Apple products like iMac Desktop, Mac Laptop and iPhone?

    Yes. We are certified Apple Independent Repair Provider. We service Apple desktops, laptops, and iPhones, including repair or replace the screen on Apple MacBooks, iMacs, iPhones, and iPads.

  • Our usual turnaround time is 2-3 business days, if there is no special orders involved. In special situations we can get your system up and running the next day or express service can be provided same day.

  • Yes, we warranty our work for 30 days.

  • Yes we provide Managed Services. You can call us during our business hours (Mon-Sat: 10am - 6pm) and our technician will walk you through to setup the remote support. Our initial 10 minutes phone support is free. We also provide 30 day free trail remote support after any in-store repair service.

  • Most of HP dv series laptops has video chip problem. You can bring it in or ship us the laptop and we can fix it.

  • We build gaming computers. You can bring your own computer parts and we can build it for you or we can order the parts and provide you with a complete package of a gaming experience with a gaming pc, keyboard, mouse and speakers.

Apple Repair Provider BNI Member 10K Small Business


We offer quality tech repairs and support in a friendly retail store


Jafferson Computers
4015 Carpenter Road
Open Monday-Saturday: 10am - 6pm